MyColes Support

Mycoles is an online portal that is conducted by the coles group limited company for its employees. At website, employees can get their payment of payslips, check payroll processing status, work schedule, etc. And they can grab many offers and discount schemes through their mycoles card.

MyColes Support

Mycoles website is new for employees, and many employees have not much knowledge about technical terms and basic computer knowledge. That’s why they face many problems and try to contact mycoles support team members to resolve their issues. So, we have provided some general, and most asked queries solutions most easily so that they can understand easily. Following are some guides which will help you to clear out your problems:

  • First of all, log in the mycoles official website from your preferred browser.
  • Enter your Employee ID, DOB, and password for signing up.
  • Click on the submit button.
  • Then, you will get login details via email on your email.
  • You are successfully connected with portal by using these details.

MyColes Contact Details

If you are facing any issues related to your payslip’s clearance, the processing status of payrolls, Salary summary, my hours, my works, or any other problems. Then, you can contact mycoles team to resolve the issues. Following are the ways and details to contact the mycoles support team:

For customer care services:

Phone Number: 1800 061 562

You can call them on Monday to Friday from 8.30 to 18.00 (AEST), Saturday from 8.00 to 16.30(AEST), and on Sunday from 10.00 to 17.00(AEST) on that contact number.

General Helpline Number

1300 692 653 or 1300 651 425.

Online Support References

Email ID:

Private query email id:

Head office Contact number: +61 3 9829 3111

Online Contact Form:

Facebook Messenger:

Coles Customer Care Services

Mon-Fri – 8.30 – 18.00 (AEST)

Saturday 8.00- 16.30(AEST)

Sunday – 10.00- 17.00(AEST)

Mycoles contact phone number

Helpline number – 1300 692 653.

1 thought on “MyColes Support”

  1. My son is still having issues with his my Coles trying to see his hours for this week and next week.

    I have messaged, emailed and mentioned it to the store, to IT and still no one has fixed it.

    Could this please be fixed.


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